Dear Guest,
Your privacy is important to us. This Privacy Policy demonstrates our commitment and respect for compliance with Law No. 58/2019 of August 8th, which ensures the implementation, in the national legal order, of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27th, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data.
We will describe how we collect, use, disclose, and protect the personal information of users of our DomusGeniAL website. By using our website, you agree to the collection and use of your personal information as described in this Policy.
1. Collected Personal Information
We may collect personal information from users in various ways, including, but not limited to:
a) Information provided by you: We may request personal information such as name, email address, phone number, residential address, and payment details when you register on our website, create a user account, or make a reservation.
b) Automatically collected information: We may use cookies, server logs, and similar technologies to collect information about your interaction with our website.
2. Use of Personal Information
We use the collected personal information for the following purposes:
a) Providing and customizing our services: We use the information to process your reservations, provide local accommodation services, send booking confirmations, and relevant information about your stay.
b) Improving our website: We use the information to analyze usage trends, personalize content, and enhance the user experience on our website.
c) Communication: We may send emails or messages to users with information about reservations, website updates, or special offers. If you do not wish to receive such communications, you can opt out.
d) Legal compliance: We may use the information to comply with legal obligations, such as responding to requests from government authorities.
3. Sharing of Personal Information
We do not share your personal information with third parties, except in the following situations:
a) Service providers: We may share information with service providers who assist us in operating our website and providing our services, such as payment processing, data analysis, and customer support. These service providers have limited access to personal information and are required to protect the confidentiality of such information.
b) Legal requirements: We may disclose personal information if we believe in good faith that disclosure is necessary to comply with legal obligations, enforce our terms of use, or protect the rights, property, or safety of our company, users, or third parties.
4. Protection of Personal Information
We have implemented reasonable security measures to protect personal information against unauthorized access, misuse, or disclosure. However, it is important to note that no method of electronic transmission or storage is entirely secure. Therefore, we cannot guarantee the absolute security of the information.
5. Your Rights
You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights or have any questions about your personal information, please contact us through the means provided on our website.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We recommend that you periodically review this page to be aware of any changes. Your continued use of our website after the posting of changes to this Policy will be considered as acceptance of those changes.
7. Contact
If you have any questions or concerns about this Privacy Policy, please contact us through the means provided on our website.
This Privacy Policy was last updated in June 2023.
Thank you for your understanding, and we are available to answer any questions or provide further information. We look forward to welcoming you to our vacation rental and providing a pleasant stay.
Best regards, DomusGeniAL +351 915 226 192 booking@domusgenial.com